Order Support
We've Got You Covered
We take pride in every piece we send out — so if something arrives damaged or misprinted, we're here to help. Just follow the steps below and we'll get it reviewed.
Please Note
Requests must be submitted within 10 calendar days of the carrier's recorded delivery date. After that window, we're unable to open a review. For example, if the delivery date is shown as June 3, the request must be submitted on or before June 13.
Check out our Order Support & Resolution Policy for full details.
Your Handy Checklist of What You'll Need
Please send us an email and include all of the following information:
- Your Order ID
- A brief description of the issue
- Clear Photo: full front of the garment
- Clear Photo: full back of the garment
- Clear Photo: full side containing the issue (if not already captured in the front or back photo)
- Clear Photo: close-up of the specific area with the issue
If your item arrived damaged due to shipping, please also include clear photos of the damaged packaging along with your submission.
Make sure your photos are clear and show the issue accurately — this helps us review your request as quickly as possible. If your photos are large, please share a Google Photos or iCloud album link instead of attaching files.
Ready? Send Your Email To:
Subject line: Order Issue – [YOUR ORDER ID]
What's Next?
Once we receive your email, we'll review everything and follow up with next steps. All requests are reviewed case by case — we just ask that everything submitted is clear and complete so we can move quickly for you.
Thank you! — Wear The Fire 🔥 Fuel Your Revival™
